There are four 19-level lifts inside this apartment building. Call outs were frequent due to the poor condition of the lift equipment. The apartments house students and so attract a higher than average usage for the lifts. Many problems associated with these lifts were due to the type of controller that had previously been installed in the lifts, and so Auckland Lifts upgraded two of the lifts with new electronics in 2014 and will complete the upgrade of the remaining two lifts in 2015. The upgrade includes a battery back-up system so that should there be a power failure, the lift will not trap people inside. Also, we included a power saving device that pumps electricity back into the power grid and thus saves the building owner money.